Thank you for shopping at Wattlaptop.com! We are committed to ensuring that your order arrives quickly and reliably. Below is detailed information about our delivery options and times.
Shipping Costs
We offer free shipping on all orders, regardless of order amount or destination. No additional shipping fees apply.
Order Processing Time
Orders are typically processed and shipped within 1 business day following order confirmation and payment. Orders placed over the weekend may experience minor delays. Our warehouse operates Monday through Friday during standard business hours, excluding holidays.
Estimated Shipping Times
Our customers are mainly based in Europe, but we also offer worldwide delivery. The average shipping times are:
| Country | Estimated Shipping Time | Shipping Cost |
|---|---|---|
| Germany / Austria | 6 – 9 business days | Free Shipping |
| France / Spain | 6 – 10 business days | Free Shipping |
| Other Countries | 5 – 15 business days | Free Shipping |
Please note: Delivery times may vary based on location and chosen shipping method.
Carrier Information
We ship packages through a variety of carriers, including DHL eCommerce, Austrian Post, La Poste, Spanish Post, Hermes, Royal Mail, EMS, UPS Ground, USPS First Class Mail (FCM), and USPS Airmail. The carrier with the fastest delivery time for your billing address will be selected.
Tracking Your Order
- Shipping Notification: After shipment, you will receive an email with your tracking number.
- Tracking Updates: Tracking information may take 48 to 72 hours to appear.
- Tracking Issues: If you encounter any issues tracking your package, please contact us for assistance within 48 hours.
Packaging
Your items are carefully packaged to ensure they arrive in excellent condition. If you notice any damage upon arrival, please contact us immediately.
Delivery Time Expired
If you experience delays in receiving your order, please reach out to us at sales@wattlaptop.com. We will quickly verify the order status with the shipping carrier.
Changing Your Shipping Address
Ensure your shipping address is accurate. To make changes, email us within 24 hours of payment. Wattlaptop.com is not liable for incorrect or incomplete addresses.
Order Cancellations
- Cancellation Policy: Orders may be canceled if payment is complete but shipping has not yet occurred. Contact us immediately to receive a full refund.
- Shipped Orders: Orders cannot be canceled once they are shipped.
Items Not Received
- If your order does not arrive as expected:We will provide tracking details promptly. Contact us if you have not received the item within the estimated time frame.
- Lost Items: If an item is lost in transit, we will either arrange for a replacement or issue a full refund if a replacement is not needed.
About Taxes
Customs Duties: Wattlaptop.com covers any customs duties, so you are only responsible for the product price at checkout. No additional fees will apply.
Contact Us
If you have any questions, please feel free to reach out to us at sales@wattlaptop.com.